Our Tips for Getting on the Front Foot with Managed IT Services

By Steve George

May 15, 2019Services

Losing your business’s valuable data can cost you a real fortune and that makes the IT infrastructure the most important part of running a successful business. With so many IT service providers on the market, choosing one can be challenging. Some of them are trustworthy and offer excellent services while others are pure scammers. To determine the best managed IT service providers for your needs, there are some general tips to follow.

Never underestimate the importance of experience

It seems like every day, there is a new IT company on the market.  When it comes to maintaining the security of your valuable data and managing your IT infrastructure you can’t just hire the first company you come across. You need to ensure that the managed IT service providers you choose have tons of experience under their belt. A reputable company will treat you as a strategic partner while facilitating the complexities of your IT infrastructure.

Have they worked with a business your size before?

Like for most things in life, size matters even when deploying IT support. No matter whether you are running a global corporation or a small business, choosing an IT service provider that has already had a successful experience in working with companies of the same size as yours is vital. Businesses of different sizes have different needs and challenges so you need to make sure that the experts you’ve hired are well aware of that.

Ensure they provide 24/7 monitoring

The IT service provider you choose should always have your back, regardless of the day and time. So making a deal with a company that offers 24/7 monitoring can greatly benefit your business. Any service provider that doesn’t offer this availability is simply not worth considering. When a company offers 24/7 monitoring you can reach it in case there’s an emergency that needs to be taken care of as soon as possible.  

Price matters

Your choice of IT service provider should not be based on the price solely, but this is still an important aspect you need to pay attention to. You cannot expect to make any profits if you are spending more money on IT services than your actual needs. So, do your homework before choosing. Look at different trusted IT companies and compare their services and prices. Find out whether the company offers predictable pricing so you can have a clear picture of how much you are going to spend on IT services per month.